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kaichen zhang
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v5.29 release notes
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docs/classic/02-installation/04-salesforce-lambdas-manual-setup.md

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<th>CTI Adapter Version</th>
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<th>Lambda Version</th>
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</tr>
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<tr>
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<td>v5.29</td>
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<td>v5.22 - v5.24</td>
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</tr>
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<td>v5.28</td>
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<td>v5.22 - v5.24</td>

docs/classic/release-notes.md

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For detailed information about the `libphonenumber-js` library and its features, please visit: [https://gitlab.com/catamphetamine/libphonenumber-js](https://gitlab.com/catamphetamine/libphonenumber-js)
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## 5.28 Sep 2025
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## 5.29 November 2025
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- **Bug Fix:** Resolved an issue where a misconfigured Salesforce CTI Adapter base URL caused malformed CCP paths, leading to delayed UI updates and initialization failures.
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- **Bug Fix:** Resolved an issue where failure to parse the AC Contact Channel Analytics URL resulted in unexpected UI errors.
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## 5.28 September 2025
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- **Feature:** Introduction of *Mini Lightning Adapter* which shows agent status, replacing embedded SoftPhone CCP for customers using Amazon Connect native CCP in a different window.
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- **Enhancement:** Support for both VDI and Medialess Pop-out.
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- **Bug Fix:** Fixed bug on negative interaction duration.

docs/lightning/02-installation/04-salesforce-lambdas-manual-setup.md

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<th>CTI Adapter Version</th>
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<th>Lambda Version</th>
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</tr>
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<tr>
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<td>v5.29</td>
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<td>v5.22 - v5.24</td>
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</tr>
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<td>v5.28</td>
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<td>v5.22 - v5.24</td>

docs/lightning/release-notes.md

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For detailed information about the `libphonenumber-js` library and its features, please visit: [https://gitlab.com/catamphetamine/libphonenumber-js](https://gitlab.com/catamphetamine/libphonenumber-js)
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## 5.28 Sep 2025
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## 5.29 November 2025
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- **Bug Fix:** Resolved an issue where a misconfigured Salesforce CTI Adapter base URL caused malformed CCP paths, leading to delayed UI updates and initialization failures.
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- **Bug Fix:** Resolved an issue where failure to parse the AC Contact Channel Analytics URL resulted in unexpected UI errors.
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## 5.28 September 2025
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- **Feature:** Introduction of *Mini Lightning Adapter* which shows agent status, replacing embedded SoftPhone CCP for customers using Amazon Connect native CCP in a different window.
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- **Enhancement:** Support for both VDI and Medialess Pop-out.
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- **Bug Fix:** Fixed bug on negative interaction duration.

pdf/classic.pdf

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pdf/lightning.pdf

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