OpenDesk | Autonomous Customer Intelligence

What is this?

OpenDesk is an open-source, AI-native customer support platform designed for modern businesses. It provides real-time AI chat, voice support, and intelligent knowledge management without the proprietary overhead.

Vision and Features

• AI-Powered Support: Real-time chat with Convex Agents and Vapi voice assistant integration.
• Knowledge Base: Embedding-powered RAG for autonomous documentation handling.
• SaaS Infrastructure: Clerk authentication, Sentry monitoring, and AWS Secrets Manager integration.
• Modern UI: Next.js 15, React 19, Tailwind v4, and shadcn/ui.
• Monorepo Architecture: Managed with Turborepo for optimized development performance.

Stack Check

• Framework: Next.js 15
• Backend: Convex
• Auth: Clerk
• Monorepo: Turborepo + pnpm

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Getting Started

Adding components

Run this at the root of your web app:

pnpm dlx shadcn@latest add button -c apps/web

Using components

import { Button } from "@workspace/ui/components/button";

Roadmap

• Operator Dashboard
• Embeddable Widget
• Multi-tenancy

Built by SAYOUNCDR